Our office will be closed from December 21 and reopen on January 2.
Community Boards can assist people resolve many types of issues and conflicts that arise from having difficulty with family, friends, neighbors, co-workers, employers, business partners, vendors, customers, and others. We help people have difficult conversations.
Below are some of the areas where we provide personalized assistance and support, while offering relevant information and recommending referrals to other resources if needed.
Circumstances will determine whether your issue is appropriate for our Neighborhood Mediation or our Professional Mediation, which are discussed below. When you contact us to discuss your issue, we’ll explain which approach best meets your situation.
In some instances, we may recommend using our Conflict Coaching services that will team you with one of our conflict coaches for a direct one-to-one session.
We invite you to contact us today for a confidential discussion when you’re having difficulty with someone.
Telephone & Walk-in Hours
Monday-Thursday | 10:00am – 6:00pm
(415) 920-3820 | Messages after hours: (415) 920-3820 x100
NEIGHBORHOOD MEDIATION | PROFESSIONAL MEDIATION
Our Neighborhood Mediation Program
Personal | Family | Roommates | Landlord/Tenant | Neighbor to Neighbor
Personal
Communication breakdowns | Relationship issues | Confrontations | Harassment | Something else? Ask us!
We helped these people, and many others, find their own solutions:
- Longtime friends discuss miscommunication spread by gossip
- Couple in two-year romantic relationship discuss possible co-habitation
- Members of softball team work out team management concerns
- Click here to see how we can help you.
- Click here to start your mediation.
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Family
Parent-Teen | Elder care | Blended families | Guardianship | Something else? Ask us!
We helped these people, and many others, find their own solutions:
- A husband and wife meet to reunite with their estranged daughter
- Newly married gay couple meet with angry, distraught in-laws
- Three sisters meet to plan elderly father’s move into assisted living facility
- Click here to see how we can help you.
- Click here to start your mediation.
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Roommates
Privacy | Communication breakdown | Shared expenses | Shared resources | Roommate’s friends & houseguests | Household responsibilities & chores | Something else? Ask us!
We helped these people, and many others, find their own solutions:
- Roommates with small apartment discuss frequent stayovers by one roommate’s boyfriend
- Roommates discuss ongoing tardiness of payments for shared cable and utility bills
- Three roommates create work plan and shared responsibilities for living together in new apartment
- Click here to see how we can help you.
- Click here to start your mediation.
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Property Manager/Landlord/Tenant
Rent | Eviction & unlawful detainer | Security deposits | Section 8 | Repairs | Parking | Rodents & bugs | Mold | Something else? Ask us!
We helped these people and many others find their own solutions:
- A tenant and landlord discuss withheld rent, eviction notice and needed repairs
- A property manager and tenant settle security deposit payment
- Three renters meet with building manager over building security concerns
- Click here to see how we can help you.
- Click here to start your mediation.
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Neighbor to Neighbor
Noise | Parking | Pets | Trash removal | Sanitation | Property maintenance | Fences | Trees & vegetation | Property lines | Construction | Residents/small business | Residents/city or county agency | Something else? Ask us!
We helped these people and many others find their own solutions:
- Residents meet with restaurant owner about trash storage and removal
- Neighbors arrange tree and vegetation maintenance on shared property line
- Homeowners meet with neighbor about his garage-based repair business
- Click here to see how we can help you.
- Click here to start your mediation.
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Our Professional Mediation Services
Homeowner/Condo/TIC | Small Business | Employment & Workplace
Insurance | Real Estate
Homeowner/Condo/TIC Associations
Rules and Regulations (CC&Rs) | Maintenance | Landscaping | Fees & special assessments | Pets | Parking | Shared facilities | Board elections
We helped these people, and many others, reach their own settlements:
- Homeowner association members meet with commercial property developers about plans for proposed development
- Condo association members meet to amend and revise CC&Rs
- TIC co-owners meet with contractor to plan and budget needed structural repairs
- Click here to see how we can help you.
- Click here to start your mediation.
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Small Business
Contracts | Warranties | Undelivered good or services | Partnerships | Fee disputes | Breach of contract | Debt repayment | Independent contractors
We helped these people, and many others, reach their own settlements:
- Independent contractor meets with client over outstanding invoices
- Former business partners negotiate allocation of remaining assets
- Print shop owner meets with angry customer demanding five-figure refund
- Click here to see how we can help you.
- Click here to start your mediation.
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Employment & Workplace
Management & employee disputes | Co-worker disputes | Discrimination | Wrongful termination | Benefits disputes | Harassment
We helped these people, and many others, reach their own settlements:
- Former employee negotiates with management over severance package payout
- Co-workers meet with supervisor over perceived harassment
- Employee meets with employer to discuss possible racial discrimination charge
- Click here to see how we can help you.
- Click here to start your mediation.
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Insurance
Vehicular accidents | Premises liability | Policy coverage | Injury claims | Property damage | Pet attacks
We helped these people, and many others, reach their own settlements:
- Car owner and insurance agent discuss accident claim and repair estimate
- Injured pedestrian meets with property owner over medical bills
- Dog owners discuss medical and veterinary bills arising from dog park attack injuries
- Click here to see how we can help you.
- Click here to start your mediation.
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Real Estate
Purchase agreements | Easements | Non-disclosure | Property lines | Liens | Views | Leases | Escrow
We helped these people, and many others, reach their own settlements:
- Homeowners discuss property line dispute involving foundation & structural repairs
- Property owners meet with developer over zoning abatement request
- Neighboring homeowners discuss impact of proposed one-story addition
- Click here to see how we can help you.
- Click here to start your mediation.
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