Resolution Services

IMPORTANT INFORMATION PER COVID-19: The Community Boards office is closed for unscheduled walk-ins and in-person services until further notice. We are continuing to provide services remotely on Zoom at this time, with some options for in-person mediations. For in-person mediations, people will need to be vaccinated and wear masks. You may start the mediation process by calling our office or by completing the following online form: Start a Mediation.

Community Boards has a proven track record of offering effective, comprehensive conflict resolution services to all of San Francisco.

Primary Contact

Sarah Moss, Mediation and Training Coordinator

Contact Information

Monday-Thursday | 10:00am – 5:00pm (currently suspended)
Walk-in Hours (currently suspended)
Phone: (415) 920-3820 x100 (Messages are monitored daily)
General inquiries:

IMPORTANT INFORMATION: Community Boards cares for all our clients and trainees, regardless of immigration status. We will continue to do everything possible to ensure that every client and trainee feel safe and welcome in our organization. Our core value is to deliver safe, quality and equitable mediation and training services, without regard to a person’s ethnicity or citizenship. We can only do so if all of the people we serve are able to seek our services without fear. We do not collect information about immigration status or report undocumented individuals.

Here’s a Quick Overview of Our Operations


Conflict Resolution Programs & Services

  • Facilitation
    Our Facilitation Services are an effective tool for generating constructive results for groups and teams confronting institutional challenges and internal conflict that impact productivity.
  • Conflict Coaching
    Our Conflict Coaching Program provides confidential one-on-one sessions that assist individuals in addressing and problem solving a challenging relationship.

 We can assist…

  • Families, friends, roommates, neighbors who need help in resolving a wide range of personal, domestic, residential, and quality of life disputes.
  • Nonprofit organizations that must deliver their programs & services within constrained budgets, while navigating the diverse interests of clients, board members, management, staff, and volunteers.
  • Independent contractors, sole proprietors, and small businesses who value vendor, customer, and client relationships, while trying to minimize legal expenses and liabilities.
  • Property owner associations (TICs, condominiums, homeowners) whose members balance their shared financial investments in their homes and neighborhoods with maintaining constructive, civil relationships with each other.
  • Public agencies that must address important public issues, maintain open communications, and equitably handle the competing needs of multiple parties, all in times of funding challenges.

Logistics & Costs

Getting Started
Circumstances will determine whether your issue is appropriate for Neighborhood Mediation, Professional Mediation, or Conflict Coaching.  When you contact us to discuss your conflict, we’ll explain which approach best meets your situation.

Each service and program has its own steps and procedures.  All customers do, however, receive individualized attention to their special circumstances, needs, and goals.

Learn more about the logistics and costs for each our services and programs here.