Conflict Resolution Clinics

Community Boards’ Conflict Resolution Clinics are intensive, two-hour workshops designed for both new and experienced conflict resolution practitioners, adr professionals, and other interested individuals. Led by seasoned professionals, these clinics cover an exciting variety of topics and unique conflict resolution practices.

Upcoming 2021 Clinics


What Mediators Need to Know for Nurturing Cross-Cultural Agreements
September 30

Trainers: Doris Chau, Christopher P. Kriesen & Jessica Donguan Tang
Date & Times:
Sep 30, Thursday, 5-7pm PDT
Cost: CB Member, $25 | Public, $45
Location: Online via Zoom

Register Become a CB Member

In a city as diverse as San Francisco, cross-cultural mediation is the norm. This clinic, led by native Chinese speakers, will focus on how mediators of all backgrounds can be sensitive to and nurture resolution agreements with Chinese disputants.

We will discuss how to build trust and explore underlying issues when working with participants from Chinese cultures. San Franciscans with Chinese ancestry make up more than 25% of the population. Join us to learn how best serve the Chinese community as mediators and practice your skills.

Participants will learn:

  • How to model best practices
  • How to frame the meeting process
  • How to build trust
  • How to best use language, listen, and express understanding


Doris Chau
Doris Chau is a graduate of Syracuse University Schools of Law (J.D.) and Education (M.A.) and U.C.L.A (B.A. Psychology). She holds a black belt in Karate. She lives with her husband and sons in San Francisco. She is a native speaker of Cantonese.


Christopher P. Kriesen
Christopher P. Kriesen is the Founder and Principal of The Kalon Law Firm. He is a trained mediator (Advanced Mediation Workshop, Harvard Law School, Program on Negotiation) and is a Lawyer of the Year, Hartford, for Mediation in 2021 and for Arbitration in 2022 (Best Lawyers).


Jessica Donguan Tang
Jessica Dongxuan Tang is a 1L at The University of Connecticut School of Law and a graduate of Stony Brook University (B.A. Economics and Sociology). She was born in Singapore and is a native speaker of Mandarin.



Cancellation & Refunds
Though it rarely happens, we reserve the right to cancel a clinic. Should we cancel, registrants will receive a full refund. We also reserve the right to substitute trainers or presenters.  All other cancellations will be treated pursuant to the Refunds and Transfer Fees policy described below.

Transfer Fees
If you cancel more than 24 hours before the clinic start time, there is a $7.50 cancellation fee. This fee will be waived one time if registration is transferred to a subsequent clinic that begins within twelve months of the training start date.  No refunds for cancellations 24 hours or less before the clinic start time.


Chelsea Kaplan, Program Director
Email:, ATTN: Chelsea