Our Neighborhood Mediation Program

Who are the Community Boards Mediators?

Our mediators are trained and highly qualified volunteer Community Mediators, who donate their time and skills to help people like yourself find solutions to shared problems.

How long does it take to schedule a mediation?

It can take about 10-15 business days from opening a case to the actual mediation.

How long are the mediations?

We ask people to schedule three hours for their mediation.

Where are the mediations held?

Most mediations are held at the Community Boards office in Opera Plaza, 601 Van Ness Avenue, though we can make special arrangements on an as-needed basis. During COVID-19 restrictions, sessions are held online, via Zoom.

How much does a mediation cost?

We charge a $45-$100 case opening fee for our neighborhood mediations, which is sliding scale or waived if you are unable to pay. The mediation itself is free-of-charge.  We do ask for donations so we can continue to help others.

What information do you need about the other party?

We will ask for as much contact information as you have about the other person(s):  name, mailing address, telephone number, email. The more contact information we have, the easier and faster it is to schedule your mediation.

Are the mediations confidential?

California law provides for confidentiality in the mediation process with regard to legal proceedings, with some exceptions.  Parties to the mediation can also agree to additional matters they wish to remain confidential or private.

Can I bring someone with me? Do I need a lawyer?

Since our mediations are not legal proceedings, there is no need for evidence, testimony, witnesses or lawyers. You can bring someone with you, as long as all parties agree to it before the mediation.

I know the other person would never want to mediate. What can Community Boards do?

We ask people to be open-minded and not assume the other person is unwilling to mediate without first being invited.  Remember, this is a voluntary process. We have a good success rate bringing people together, even in situations with a lot of anger and hostility.  We work hard to make all mediations safe and respectful.

What if I mediate and things don’t work out later, can I still take legal action?

You lose no legal rights by attempting mediation, or if the terms in your final agreement are not fulfilled by the other party. You can pursue legal remedies. You may also try to mediate the problem a second time with Community Boards.