Other Upcoming Trainings

Other Upcoming Trainings | Conflict Coaching 101 | Intermediate Conflict Coaching | Questions?


We schedule a variety of mediation and restorative justice trainings throughout the year. Be sure to join our email list for future updates.

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OTHER UPCOMING TRAININGS


CURRENTLY BEING RESCHEDULED
Beyond the Basics

Trainers: Donald Proby & Karen H. Lipney
Dates & Times: TBD
| 9:30am to 6:00pm
Cost: CB Members – $360 | Public – $400
Location: 10th & Mission Family Housing, 1390 Mission Street

Beyond the Basics is the next step in building the skills you learned in The Basics of Mediation. This two-day training is highly recommended for mediators interested in expanding and enhancing their skills. It is also appropriate for new and experienced mediators that want to refresh their skills. 

Through interactive participation, skills practice, and multiple role plays, you will come away with enhanced tools and techniques you can use in both your professional and personal lives.

The topics covered will include:

  • Impasse
  • The Storm Out
  • Advanced Listening Skills
  • Power Imbalances
  • Closer looks at Positions, Interests, Needs & Strategies
  • Caucusing
  • Understanding Cultural Humility, Values & the Mediator’s Role
  • Panel Dynamics with Co-mediators
  • Refresher in the Community Boards Model of Mediation

Trainers

DonDonald_Proby_Basics_.2_pngald Proby, Lead Trainer
Donald, currently a doctoral scholar in educational leadership with an emphasis on cross cultural conflict transformation, has been a mediator, restorative justice practitioner, and conflict resolution trainer for over 35 years. He has worked in government, social services, nonprofit leadership, and public and holistic health arenas. Donald also works with multiple Bay Area organizations to advance peace and community building. Donald has been co-leading our Basics of Mediation training since 2011.

 

Karen H. Lipney
As ADR Programs Director, Karen draws on years of experience working for a national labor union. In a career transition, She focused on mediation to expand her legal and organizational skills. Karen has enhanced her skills as a mediator, conflict coach, facilitator and trainer.

 

 

MCLE Credits: This course is approved by the State Bar of California for 14 MCLE credits including 3 credits for the Recognition and Elimination of Bias in the Legal Profession and Society (provider #9323). $50 processing fee required. You can pay online here: Click to make MCLE payment.

 

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CONFLICT COACHING


Conflict Coaching 101

Trainers: Cordell Wesselink, M.A. & Betsy Zeger
Dates & Times:
2020 TBD
Recommended prerequisite: Community Boards’ The Basics of Mediation, a comparable 40-hour training, or two years of professional conflict resolution practice.
Location: 10 & Mission Family Housing, 1390 Mission Street, San Francisco [MAP]
Cost: CB Members, $325 | Public, $375 

Training Overview
Conflict Coaching 101 is an intensive, two-day introduction to the principles of conflict coaching. Participants will learn how to apply their current conflict resolution and mediation skills. In addition, they will gain new insights to this unique approach and have opportunities to practice and apply them. Conflict coaching may be used in both personal and workplace contexts. It will add a valuable conflict resolution skill set to each participant’s repertoire.

Conflict coaching is a one-one session intended to assist individuals address specific conflicts in order to gain skills and tools to engage in, manage or productively resolve conflicts generally. It is a new and exciting discipline for professional mediators.

Training participants will learn to help those with a conflict to:

      • Identify personal needs and interests concerning the conflict
      • Understand better the other person’s needs and interests
      • Brainstorm possible solutions and ways to address these needs and interests
      • Evaluate and create criteria for selecting possible solutions

Please review our Cancellation & Refund Policy: Cancellations & Refunds

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Intermediate Conflict Coaching

Trainers: Betsy Zeger & Cordell Wesselink, M.A.
Date & Times:
2020 TBD

Recommended prerequisite: Community Boards’ Conflict Coaching 101
Location: 10th and Mission Family Housing, 1390 Mission Street
Cost, Registration & Payment: CB Members – $145 | Public – $175

This advanced conflict coaching training will give you new techniques and tools. You’ll have additional opportunities to practice conflict coaching and get expert feedback. This training is a must for those who have taken Community Boards’ Conflict Coaching Training 101.

In this highly hands-on, one-day training, you will learn when and how to:

      • Use an empathy map to broaden a client’s perspective and help them get more clarity.
      • Effectively use role play with clients to give them a chance to practice effectively communicating.
      • Teach the client effective communication techniques.
      • Work with a client that is really stuck and doesn’t see any good options.
      • End a conflict coaching session and make a referral when coaching isn’t the most effective option.

We will also talk in more depth about assisting clients in coming up with doable action plans and supporting the client to follow through with it. Additional techniques for conflict coaching by phone will also be covered.

Currently not an active Conflict Coach? While focused on conflict coaching, these skills are also useful in mediation, facilitation, consulting, H.R., family situations, and more. We hope you will join us in going to the next level of conflict coaching.

Please review our Cancellation & Refund Policy: Cancellations & Refunds

Register Become a CB Member


TRAINERS

Cordell_Wesselink-2x1653Cordell Wesselink, M.A.
Cordell works as Mediation Supervisor for the Consortium for Children, which mediates throughout California between adoptive and birth families to help children maintain important relationships after adoption. He is the former ADR Programs Director at Community Boards and co-created their Conflict Coaching program. Cordell has a background in Gestalt Process from the Esalen Institute, coaching, mediation, and group meeting facilitation, along with theoretical and practical expertise from a Master’s Degree in Negotiation, Conflict Resolution, and Peacebuilding. Visit his website: www.corelinkservices.com.

Betsy_Zeger - 2x1653Betsy Zeger
Betsy is a versatile and highly accomplished Conflict Resolution Specialist with long-term experience in helping clients achieve their goals. Betsy had a 25-year career as an agent and personal manager for composers in the music industry; for the past 10 years she is a community mediator/facilitator; and Certified Professional Co-Active Life Coach. She also teaches High School students communication skills which are used in the Peer Support Center that she helped create. Betsy also is a co-creator and co-trainer for Community Boards’ Conflict Coaching Classes. Visit Betsy’s website: www.betsyzeger.com.


QUESTIONS?

Contact Karen H. Lipney, ADR Programs Director, (415) 920-3820 x109, or email her at Learn_More@communityboards.org.  Please include her name in the subject line.