Additional Trainings

Upcoming Trainings | Beyond the Basics | Conflict Coaching 101 | Intermediate Conflict Coaching | Financial Assistance | Questions?

We schedule a variety of mediation and restorative justice trainings throughout the year. Be sure to join our email list for future updates.

Connect with Us



Beyond the Basics

Trainers: Donald Proby & Karen H. Lipney
Dates & Times:
October 24-25, Saturday & Sunday | 9:30am – 6:00pm Pacific Daylight Time
Cost: CB Members – $350 | Public – $400
Location: Online via Zoom
Financial Assistance: Financial Assistance Application Form.

MCLE Credits: This course is approved by the State Bar of California for 14 MCLE credits including 3 credits for the Recognition and Elimination of Bias in the Legal Profession and Society (provider #9323). $50 processing fee required. You can pay online here: Click to make MCLE payment.

Register here Become a CB Member

Beyond the Basics is the next step in building the skills you learned in The Basics of Mediation. This two-day training is highly recommended for mediators interested in expanding and enhancing their skills. It is also appropriate for new and experienced mediators that want to refresh their skills. 

Through interactive participation, skills practice, and multiple role plays, you will come away with enhanced tools and techniques you can use in both your professional and personal lives.

The topics covered will include:

  • Impasse
  • The Storm Out
  • Advanced Listening Skills
  • Power Imbalances
  • Closer looks at Positions, Interests, Needs & Strategies
  • Caucusing
  • Understanding Cultural Humility, Values & the Mediator’s Role
  • Panel Dynamics with Co-mediators
  • Refresher in the Community Boards Model of Mediation


Donald Proby, Lead Trainer
Donald, currently a doctoral scholar in educational leadership with an emphasis on cross cultural conflict transformation, has been a mediator, restorative justice practitioner, and conflict resolution trainer for over 35 years. He has worked in government, social services, nonprofit leadership, and public and holistic health arenas.

Donald also works with multiple Bay Area organizations to advance peace and community building. Donald has been co-leading our Basics of Mediation training since 2011. His approach to adult education involves holding space where learners are encouraged to engage with their natural curiosity, explore, experiment, and master the content through transformative embodied experiences. Donald works to create an environment where risk taking is encouraged and the collective experience is engaging.

Karen H. Lipney
As ADR Programs Director, Karen draws on years of experience working for a national labor union. In a career transition, She focused on mediation to expand her legal and organizational skills. Karen has enhanced her skills as a mediator, conflict coach, facilitator and trainer.


Belonging & Connecting Conversations for Peacebuilding

Trainers: Brooke Deterline & Donald Proby
Date & Times:
December 6, Sunday, 10:00am – 2:00pm Pacific Standard Time
Cost: CB Members – $100 | Public – $125 | Other – $75*
*If you do not currently have the financial resources due to the COVID19 crisis, you may opt for Other, $75.
Location: Online via Zoom

MCLE: This course is approved by the State Bar of California for 4 credits for the Recognition and Elimination of Bias in the Legal Profession and Society (provider #9323).

Register here Become a CB Member

Learn skills and capacities that help create and maintain spaces for belonging for self and others.

The Belonging & Connecting Conversations for Peacebuilding workshop develops a shared language and understanding about how challenging situations unwittingly affect behavior and impact values and effectiveness. Participants learn tools for more compassionate and constructive dialogue and increased motivation for collaboration across difference.

This highly interactive workshop builds understanding, compassion, and cultural humility. We build empowerment through vulnerability and embodiment to support connecting conversations and lasting relationships that reflect the core values of empathy, multiculturalism and social justice. Utilizing frameworks, participants will explore practical methods for cultivating dialogues that bridge divisions, build peace and heal hearts.

Utilizing frameworks, participants will explore practical methods for cultivating dialogues that bridge divisions, build peace, and heal hearts. Participants learn:

  • How challenging situations can easily affect any and all of us to think and act in ways counter to our values and wisdom.
  • The social science foundation for greater openness and curiosity of different perspectives and backgrounds, moving beyond “either/or thinking” or divisive frameworks, in order to see greater complexity and possibilities.
  • Tools from compassion research to support participants to move from fear, shame, and/or anger to care, curiosity, and motivation.
  • Immediately accessible tools for more thoughtful and constructive dialogue across difference to create more equitable relationships and systems, and at the same time, increase motivation to engage and collaborate to bridge divides and expand a sense of “We.”


Brooke Deterline
As CEO of Courageous Leadership, LLC, Brooke Deterline and her colleagues help boards, executives, and teams develop the understanding and skills to act with ethical courage and ingenuity to overcome complex and challenging social and business issues. Building on her experiences as the founding Corporate Director for the Heroic Imagination Project with Phil Zimbardo, she combines social and cognitive psychology and a strategic focus with a passion for equitable, empowering relationships and systems and positive societal impact. Visit Brookes’s website:

Donald Proby
Donald Proby is a peacebuilder, lead trainer for the Community Boards Mediation courses, The Basics of Mediation and Beyond the Basics and Consultant Director for the Office of Mediation, Coaching, Ombuds, and Support Services (OMCOSS) for Brigham and Women’s Health. Donald has worked as a conflict transformation practitioner, mediator, leadership development educator, and facilitator of adult learning and transformative pedagogies since the 1980s. His work is firmly situated within the scope of restorative practices. He facilitates collaborative endeavors that are approached with mindfulness and appreciative action to support diversity, equity, inclusion and belonging at all levels of engagement. Donald embraces the acceptance and exploration of multiple intelligences as generative approaches to efficacy within and across work teams. Visit Donald’s LinkedIn page:


NOVEMBER 14 & 15

Conflict Coaching 101

Trainers: Cordell Wesselink & Betsy Zeger
Dates & Times:
Nov 14-15, Sat & Sun | 10:00am-5:00pm, Pacific Standard Time
Recommended prerequisite: Community Boards’ The Basics of Mediation, a comparable 40-hour training, or two years of professional conflict resolution practice.
Cost: CB Members: Early Bird, $325 / After Oct 31, $375 | Public: Early Bird, $375 / After Oct 31, $425
Location: Online via Zoom
Financial Assistance: Financial Assistance Application Form.

Register here Become a CB Member

Back to top

What is conflict coaching?
Conflict coaching is a one-on-one session intended to assist and empower individuals to positively address specific conflicts and gain skills and tools to engage in, manage or productively resolve conflict.

Conflict Coaching 101 is an intensive, two-day introduction to the principles of conflict coaching. Participants will learn how to apply their current conflict resolution and mediation skills. In addition, they will gain new insights to this unique approach and have opportunities to practice and apply them. Conflict coaching may be used in both personal and workplace contexts. It will add a valuable conflict resolution skill set to each participant’s repertoire.

Conflict coaching may be used in both personal and professional environments. It will add a valuable conflict resolution skill set to each participant’s repertoire. It is a dynamic and versatile discipline for professional mediators, school districts, HR Departments, and all companies that work in a team-based structure.

Training participants will learn to help those with a conflict to:

      • Identify personal needs and interests concerning the conflict
      • Understand better the other person’s needs and interests
      • Brainstorm possible solutions and ways to address these needs and interests
      • Evaluate and create criteria for selecting possible solutions

Please review our Cancellation & Refund Policy: Cancellations & Refunds


Intermediate Conflict Coaching

Trainers: Betsy Zeger & Cordell Wesselink
Date & Times:
Sat, Dec 5 | 10:00am – 5:00pm, Pacific Standard Time

Recommended prerequisite: Community Boards’ Conflict Coaching 101
Cost: CB Members, $145 | Public, $175
Location: Online via Zoom
Financial Assistance: Financial Assistance Application Form.

Register Become a CB Member

Intermediate Conflict Coaching is an advanced training that will give you new techniques and tools. You’ll have additional opportunities to practice conflict coaching and get expert feedback. This training is a must for those who have taken Community Boards’ Conflict Coaching 101.

In this highly hands-on, one-day training, you will learn when and how to:

      • Use an empathy map to broaden a client’s perspective and help them get more clarity.
      • Effectively use role play with clients to give them a chance to practice effectively communicating.
      • Teach the client effective communication techniques.
      • Work with a client that is really stuck and doesn’t see any good options.
      • End a conflict coaching session and make a referral when coaching isn’t the most effective option.

We will also talk in more depth about assisting clients in coming up with doable action plans and supporting the client to follow through with it. Additional techniques for conflict coaching by phone will also be covered.

Currently not an active Conflict Coach? While focused on conflict coaching, these skills are also useful in mediation, facilitation, consulting, H.R., family situations, and more. We hope you will join us in going to the next level of conflict coaching.

Please review our Cancellation & Refund Policy: Cancellations & Refunds


Cordell_Wesselink-2x1653Cordell Wesselink
Cordell is the Mediation Program Manager for Consortium for Children, which mediates throughout California between adoptive and birth families to help children maintain important relationships after adoption. The former ADR Programs Director at Community Boards, he co-created their Conflict Coaching program. Cordell has a background in counseling with the Marin Suicide Prevention Hotline, Gestalt Process from the Esalen Institute, and has conducted numerous coaching, mediation, and meeting facilitation sessions and trainings. He has a Master’s Degree in Negotiation, Conflict Resolution, and Peacebuilding. Visit his website:

Betsy_Zeger - 2x1653Betsy Zeger
Betsy is a versatile and highly accomplished Conflict Resolution Specialist with long-term experience in helping clients achieve their goals. Betsy had a 25-year career as an agent and personal manager for composers in the music industry; for the past 13 years she has been a community mediator/facilitator; and Certified Professional Co-Active Life Coach. She also teaches High School students communication, listening, mediation and coaching skills which are used in the Peer Resource classes. Betsy spearheaded and is the Advisory Board Chair of the Tam District High School’s 5 Wellness Centers which support all students with professional in-house social and emotional support. Betsy is a co-creator and co-trainer for Community Boards’ Conflict Coaching trainings. Visit Betsy’s website:

Financial Assistance Application

Community Boards is committed to ensuring accessibility to all our trainings and workshops. Awards of financial aid are needs based. Our primary goals are to provide financial assistance and to maintain diversity in our pool of volunteer Community Mediators.

All information in the application is confidential. Please note that applicants may be requested to provide additional information.

Submit your application online: Financial Assistance Application Form.


Contact Karen H. Lipney, ADR Programs Director, (415) 920-3820 x109, or email her at  Please include her name in the subject line.