About Us

Community Boards

Community Boards operates the oldest public conflict resolution center in the United States.  We have an excellent reputation for supplying high quality programs in the community for forty years. 

We offer a range of affordable conflict resolution programs and services to residents, businesses, schools and communities throughout San Francisco. Our mediation services are offered in Spanish, Mandarin, Cantonese, and English through our corps of 400+ highly skilled volunteer Community Mediators.

We are a 501(c)(3) tax exempt organization registered as Community Board Program, Inc. (TIN: 94-2382967).

Location & Business Hours

Opera Plaza, 601 Van Ness Avenue, Suite 2040
San Francisco, CA 94102
Monday – Thursday | 10:00am – 6:00pm
(415) 920-3820 | Messages after hours: (415) 920-3820 x100
General email: Learn_More@communityboards.org
Online support: CommunityBoards.org/start-a-mediation/

Our Mission

Our mission is to empower communities and individuals with the strength, skills, and resources needed to express and resolve conflicts peacefully and appropriately for their culture and environment.

To accomplish our mission, we provide and promote peaceful, collaborative conflict resolution.  We serve diverse communities and offer mediation, conflict coaching, facilitation, training, referrals and restorative justice services.  We build more peaceful, respectful, healthy, and just communities.

We envision Community Boards in the forefront of the conflict resolution field, working with individuals, communities, schools and groups across the country and around the world.

Our Values

We are guided by the following values and commitments:

  • To provide accessible, fair and inclusive problem solving and conflict resolution services
  • To respect the many forms of communication and problem solving utilized by and appropriate to diverse people and communities
  • To maintain an organizational orientation to self-assessment, ongoing learning and internal practices consistent with our purposes and values
  • To enhance people’s capacities as involved, aware and effective residents of their communities.

Sunshine Ordinance (Administrative Code Section 12L)

San Francisco requires nonprofits that receive at least $250,000 in City funds allow public attendance to at least two meetings annually and a packet of financial information concerning the nonprofit organization. Community Boards convenes these two meetings at different times throughout the year. If you would like to be placed our notification list for when these meetings are scheduled or if you would like the packet of financial information, please contact Darlene Weide, Executive Director, (415) 920-3820, x105.

Here’s a snapshot of our 2016-17 Successes.

Highlights from Our Record of 40 Years of Public Service

  • Founded in 1976 with the mission to provide the general public with an empowering, effective, and accessible methodology for resolving a wide range of personal, residential, neighborhood, consumer, and public disputes.
  • Developed a unique panel mediation model of three mediators working collaboratively to create a safe and confidential conflict resolution process for all San Franciscans.
  • Created a rewarding — both personally and professionally — avenue for concerned citizens to volunteer their time, energy, and skills in helping others.
  • Trained 17,000+ San Francisco residents as mediators since its founding.
  • Assisted 50,000+ San Francisco residents in resolving their conflicts peacefully.
  • Scheduled 9,773 mediation panels.
  • Facilitated more than 2,184 decision-making meetings for public and nonprofit agencies.
  • Maintains an ongoing, active pool of 450+ volunteer Community Mediators.
  • Serves 1,500+ San Francisco residents, nonprofits, and businesses a year and offers its mediation services in English, Spanish, Mandarin, and Cantonese.
  • Partners and collaborates with a broad array of social service organizations, public agencies, and community nonprofits including the SF Police Department, the SF Unified School District, the SF Superior Court, SF Rent Board, SF Planning Department, housing/tenant rights organizations, assisted living residences, and arts and cultural organizations among others.
  • Introduced its Conflict Manager Program, a peer mediation model, that is now one of the oldest programs in the United States and is found in 3,000+ schools nationwide.
  • Continues to develop and field test new programs and resources for public audiences, such as seniors, gang prevention, and other high-risk populations.
  • Designs and delivers trainings to the panelists of the SF District Attorney’s Neighborhood Courts Program.

Our Social Media

Please join or subscribe to our social media.  Help us stretch our “grassroots” into today’s virtual communities.  You can help us  spread the word to as many people and neighborhoods in San Francisco and the Bay Area as possible.