October 5-6 & 12-13 | 9:30 am – 6:00 pm
Register today for the Early Bird Special!
Community Boards’ nationally recognized The Basics of Mediation introduces core conflict resolution skills in a training designed for managers, human resource professionals, attorneys, ombuds, social workers, community organizers, and others interested in learning conflict resolution and mediation skills.
Basics has set the “gold standard” for Northern California’s mediation trainings: comprehensive, practical, topical, and affordable.
Basics introduces and reinforces the skills critical for effective conflict resolution: clear communication, problem-solving, constructive engagement, mediation, and negotiation. Participants receive a training curriulum and supplemental handouts, attend lectures and presentations, work together in large and small groups, and discover and refine their personal techniques through a variety of coached role-play practices.
Learn more & register here: Fall 2019 Basics.