2017 Mediation Clinics

Upcoming Mediation Clinic2017 CalendarContinuing Education Credits | Registration, Payment & Logistics


Community Boards’ calendar of 2017 Mediation Clinics are intensive, two-hour workshops designed for both new and experienced conflict resolution practitioners, adr professionals, and other interested individuals.  They are a critical resource for mediators to stay informed about current adr trends, learn practical tools and strategies, and explore new areas of practice.  Led by seasoned professionals, these clinics cover an exciting variety of topics and unique conflict resolution practices.

Community Boards is very grateful for the generous, ongoing support of JAMS.

Upcoming Mediation Clinic


Addressing Internalized Oppression and Privilege, The Impact on Communication and Conflict


Trainer: Kim Randolph

The issues that arise around internalized oppression and its potential daily impact on us raise, in turn, many questions. These are particularly critical to those of us who mediate.

In addition, internalized oppression – whether involving class, race, ethnicity, nationality, religion, gender, sexual orientation – too commonly manifests itself with multiple layers of “self-hate” in people and situations that would surprise you.

Kim’s workshop will explore these important questions:

  • How does internalized oppression impact the decisions we make and the questions we ask as mediators?
  • How does it impact our style of communication and how we deal with conflict?
  • What is the relationship between internalized oppression and hate crimes?
  • Where does privilege fit into this picture?

Participants will have opportunities to discuss this topic in a deep and meaningful way. Kim will share the strategies she has developed for addressing internalized oppression.

About Kim Randolph
Kim has a special interest and background in employment disputes and diversity. She trained as a mediator for Community Boards in 2003, later joining The Basics of Mediation team as a Role Play Coach.

Kim has conducted workshops and provided consultation services for local non-profits in the areas of diversity, culture, and communication.

Most recently, Kim has worked as a trainer for the City and County of San Francisco’s mandated Human Services Agency for city shelters.

MCLE:  This course is approved by the State Bar of California for 2 MCLE credits for the Recognition and Elimination of Bias in the Legal Profession and Society (provider #9323). $20 processing fee required.

Registration & Payment: $25 CB Member | $45 General Public

Register Here Become a CB Member

You can learn more about each Mediation Clinic and the trainer, plus register and make payment in the 2017 Calendar links below.

2017 Calendar

Tuesday, January 10
Lorie Reichel-Howe: How Do I Handle That?, Conflict Communication Skills for Mediators

While conflict is inevitable in life, combat is optional. Every mediator witnesses good old-fashioned bad behavior and repeat offenders. Having experienced and observed the hurt of cutting words and verbal attacks, the sting of sickening silence, and the regret of having lashed out in anger, mediators step up and encourage dialogue in order to restore relationships. >>> Learn more here.

Tuesday, February 7
Katharina W. Dress, MA: Adult Family Mediation, Transforming Family Feuds into Peaceful Partnerships

Katharina’s mediation clinic explores reasons why family dynamics and intergenerational communication barriers can present major roadblocks to successful Elder Care and Estate Planning. When confronted with these challenges, many families avoid the conversation until a time of crisis when it appears that only attorneys or courts may be able to help. >>> Learn more here.

07_malcolm_sher_webTuesday, March 7
Malcolm Sher: Preparing the Client, Yourself & the Mediator for Success

The courts of California are overwhelmed with cases awaiting trial. Mediation has become the most recognized and accepted alternative to trial. Many real estate and commercial contracts require the parties to attempt mediation before resorting to arbitration or litigation.  Malcolm will discuss and provide proven techniques on how lawyers can best prepare their clients, themselves and the mediator for a “win-win” outcome. >>>Learn more & register here.

May_2017_Clinic_webTuesday, April 4
With Mark Batson Baril & Laura Weiss: Understanding Conflict Hooks at Work

Conflict hooks are your personal hot buttons. They come from within you, not really from someone else pressing them, though that’s how we generally talk about them (He just presses my buttons). They’re based in your identity, or how you see yourself (and want others to see you) in the world.  This powerful workshop provides a door to self-awareness for both individuals and teams. >>> Learn more & register here.

Ron_Kelly_WebTuesday, May 2
Ron Kelly: 30 Minute Mediation

More than a decade ago, Ron started an experiment. Could you design a mediation process that could really help two people with a serious relationship problem in only half an hour, start to finish? The model has proven astonishingly effective. Since then he has used this process to help numerous couples, family members, co-workers, neighbors and others. Ron has been asked to teach it to everyone from community volunteers to court mediators. >>> Learn more & register here.

Huang_Peter_Web_ClinicTuesday, June 6
Peter Huang: Working With Cultural Differences in the Dispute Resolution Process

Cultural differences can pose a challenge to mediators in the dispute resolution process.   They can form barriers, block communication, and intensify emotional issues, and yet add a level of richness to the process.  When mediators recognize, acknowledge, understand and accept differences, we can use that information to bridge gaps in a positive and productive way. Learn more & register here.

Kim_Randolph_ClinicTuesday, July 11
Kim Randolph: Addressing Internalized Oppression and Privilege, The Impact on Communication and Conflict

Tuesday, August 8
This Mediation Clinic has been cancelled.

Tuesday, September 12
Trainer: Colin Rule – details coming soon.

Tuesday, October 3
Details pending.

Tuesday, November 7
Details pending.

Tuesday, December 5
Details pending.

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Continuing Education Credits

MCLE:  Some 2017 courses are approved by the State Bar of California for 2 MCLE credits (provider #9323). $20 processing fee required.

You can pay online here:  >>>Click for MCLE payment.

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Registration, Payment & Logistics

You can preregister and prepay for mediation clinics through the links in the 2017 CALENDAR above. 

Please be advised: We prefer that people preregister for our clinics.  While we don’t discourage walk-ins, all clinic participants are required to check in at the building security desk, and if your name is NOT on the registration roster, it could result in a delay or possibly inability to gain entry.

Though it rarely happens, we reserve the right to cancel a clinic. Should we cancel, registrants will receive a full refund. We also reserve the right to substitute trainers or presenters.  All other cancellations will be treated pursuant to the Refunds and Transfer Fees policy described below.

Refunds & Transfer Fees
If you cancel more than 24 hours before the clinic start time, there is a $7.50 cancellation fee. This fee will be waived one time if registration is transferred to a subsequent clinic that begins within twelve months of the training start date.  No refunds for cancellations 24 hours or less before the clinic start time.

All mediation clinics are held at:  JAMS, 2 Embarcadero Center, 15th Floor, San Francisco, 6-8 PM. [MAP]


Location & Business Hours
Opera Plaza, 601 Van Ness Avenue, Suite 2040
San Francisco, CA 94102
Monday-Thursday | 10:00AM – 6:00PM
(415) 920-3820 | Messages after hours: (415) 920-3820 x100
General email: Learn_More@communityboards.org

For more information, please contact Karen Lipney, ADR Programs Director, (415) 920-3820 x109, or email her at Learn_More@communityboards.org. Please include her name in the subject line.

Join our mailing list to receive information about our other introductory and advanced ADR trainings.

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We hope you consider joining our CB Membership Program for the ongoing benefit of discounted trainings. The link below will give you more information about our great membership benefits.

Become a CB Member