MEDIATION MASTERS | CONFLICT COACHING | FACILITATION TRAINING
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MEDIATION MASTERS
Our Mediation Masters are intensive, 2.5 hour workshops that cover a wide range of topics of interest to mediators. We offer them quarterly, and they are provided free of charge to our members.
JUNE 10: Teamwork & Co-mediation, How Improv Can Help
Trainer: Cordell Wesselink
Once the opening remarks are completed and the mediation begins, any and all “scripts” usually go out the window. Each mediator comes to the table with her/his own toolbox of conflict resolution approaches and techniques. They are immediately prepared to assess the multiple, intensely competitive needs of the disputants.
Panel mediation, however, does have its challenges. When working as a team, co-mediators need to be quick on their feet, open and jointly willing to change directions in the heat of the moment. So what can you do when you have a serious difference of opinion with one of your co-mediators? Assisting others in conflict is extremely difficult when there is tension between the mediators themselves.
Improv Theatre, thriving on the “unscripted,” offers some new insights for mediators needing to act in the moment. Behind its creative spontaneity, improv has proven techniques for being proactive on demand. In this energetic workshop, participants will enjoy some dynamically interactive improv games and activities. You’ll learn how these exercises can help you think better on your feet, while improving the teamwork essential for effective panel mediation. You’ll gain new skills for your own mediation toolkit. Please wear clothing you feel comfortable moving around in. Be prepared to have fun!
Cordell Wesselink
Cordell works as Community Boards’ ADR and Training Program Manager, joining staff in 2011. In this position, he collaborated to create, implement and co-train volunteers for the new Conflict Coaching Program and leads Community Boards’ 2-day Facilitation training. Cordell customizes and deliver s additional trainings on conflict resolution, effective communication, and mediation for a wide range of clients. Cordell also directs and delivers multiple trainings focused on restorative justice for the San Francisco District Attorney’s Neighborhood Court Program. In addition, he oversees all operations of Community Boards’ Neighborhood Mediation Program.
Cordell lived and worked at the Esalen Institute for four years, incorporating Gestalt Process and Gestalt Awareness Practice in all facets of his own work. He earned his Masters in Negotiation, Conflict Resolution and Peacebuilding from CSU Dominguez Hills. Cordell has a background in theatre, vocal performance and spoken word, which he integrates into his development of dynamic ADR trainings, programs, and services. He has also led numerous meditations using the Australian didgeridoo and MC’ed dozens of open mics utilizing his performance skills and expertise.
Times: 6-8:30 PM
Location: 601 Van Ness Avenue, Suite 2040
Cost: CB Members & Basics Graduates – No Cost | General Public – $40
Registration: Via email to cwesselink@communityboards.org
Previous Mediation Masters:
- Inner Mediation: LifeBeforeDeath – Alison Raby
- Stories Mediators Tell - Russell Brunson
- Psychological Aspects of Conflict and Conflict Resolution – Dr. Eileen Diamond
- Mediating in LGBTQ Pride Month…and Beyond – Charles Spiegel & Dylan Miles
- Mediating With Elders, Is It different? – Eileen Goldman, LCSW
- Nonviolent Communication: Empathy Clinics – Sigal Shoham
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CONFLICT COACHING
Training Dates: Summer, July 26th
Trainers: Betsy Zeger & Cordell Wesselink
This all day training is an intensive introduction to the principles of conflict coaching. Participants will learn how to apply their current conflict resolution and mediation skills. In addition, they will gain new insights to this unique approach and have opportunities to practice and apply them. Conflict coaching may be used in both personal and workplace contexts. It will add a valuable conflict resolution skill set to each participant’s repertoire.
Conflict coaching is a one-one session intended to assist individuals address specific conflicts in order to gain skills and tools to engage in, manage or productively resolve conflicts generally. It is a new and exciting discipline for professional mediators.
Training participants will learn to help those with a conflict to:
- Identify personal needs and interests concerning the conflict
- Understand better the other person’s needs and interests
- Brainstorm possible solutions and ways to address these needs and interests
- Evaluate and create criteria for selecting possible solutions
Required prerequisite: Community Boards’ The Basics of Mediation, a comparable 40-hour training, or two years of professional conflict resolution practice.
Dates & Times
Summer: Friday, July 26th | 9:00 am – 5:00 pm
Location
601 Van Ness Avenue, San Francisco | Mezzanine Community Room
Cost | Registration & Payment
Summer: CB Member – $95 | General Public – $125
For details about awarded MCLEs and MFT/LCSW CEUs, contact Cordell below.
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FACILITATION TRAINING
Training Dates: Fall, October 26-27
Trainer: Cordell Wesselink
Group meetings can be challenging due to the great diversity and competing needs (language, culture, ethnicity, age, gender) of those at the table. In our fun and interactive training you will learn the skills and techniques to facilitate group discussions and decision making processes. Participants will leave with the tools to act as effective, successful facilitators.
This training is ideal for a wide variety of people, including board members and officers, human resource and staff development professionals, program managers, work team leaders, social workers and family therapists, and community organizers.
Training topics will include:
- Development of comprehensive and inclusive agendas
- Identifying and balancing individual and group needs
- Setting and enforcing ground rules
- Addressing and managing “problem issues”
Suggested prerequisite: Community Boards’ The Basics of Mediation or similar mediation training/academic course work.
Dates & Times
Fall: Saturday & Sunday, October 26-27| 9:00 am – 5:00 pm
Location
601 Van Ness Avenue, San Francisco | Mezzanine Community Room
Cost | Registration & Payment
Fall: CB Member – $295 | General Public – $335
For details about awarded MCLEs and MFT/LCSW CEUs, contact Cordell below.
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Questions? Contact Cordell Wesselink, ADR & Training Program Manager, (415) 920-3820 x109 or cwesselink@communityboards.org.
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We hope you consider joining our membership program for the ongoing benefit of discounted trainings. Become a Community Boards Member here.

