Become a Mediator


Training Overview | Lead Trainer | Payments, Cancellations & Refunds | MCLE | Scholarships | Questions?

“I want to express the extent of the impact your training has had on me. I am truly looking at my personal and professional life in completely different ways thanks to this training. I am forever grateful for that.”   Danielle K, 2017 Basics Graduate

Here’s what others have said about their training experiences: Participant Testimonials

2018 The Basics of Mediation Trainings

WINTER 2018: February 3-4 & 10-11
SUMMER 2018: June 2-3 & 9-10
FALL 2018: October 6-7 & 13-14

Winter 2018 Registration

February 3-4 & 10-11 | 9:30 am – 6:00 pm
CB Member: Early Bird – $720 | Late: After January 5, 6pm PST – $770
Public: Early Bird – $795 | Late: After January 5, 6pm PST – $845

Winter 2018 Registration Become a CB Member

Summer 2018 Registration

June 2-3 & 9-10 | 9:30 am – 6:00 pm
CB Member: Early Bird – $720 | Late: After May 4, 6pm PST – $770
Public: Early Bird – $795 | Late: After May 4, 6pm PST – $845

Summer 2018 Registration Become a CB Member

Fall 2018 Registration

October 6-7 & 13-14 | 9:30 am – 6:00 pm
CB Member: Early Bird – $720 | Late: After September 7, 6pm PST – $770
Public: Early Bird – $795 | Late: After September 7, 6pm PST – $845

Fall 2018 Registration Become a CB Member

Training Overview

Basics_Mediation_Small_Group_1Community Boards’ nationally recognized The Basics of Mediation introduces core conflict resolution skills in a training designed for managers, human resource professionals, attorneys, ombudsmen, social workers, community mediators and others who intervene in disputes as part of their work. It is also required for those interested in joining our volunteer mediator pool.

Basics is a 40-hour training held over two consecutive weekends with two additional 2-hour learning modules that will be assigned.

basics_2017_webBasics meets the minimum requirements for almost all California court mediation programs.  Upon completion, participants receive certificates of completion.

Participants gain the knowledge, techniques and skills needed to handle a broad range of disputes. Basics training topics include:

    • Effective communication and active listening skills
    • Stages of mediated problem solving
    • Balancing power
    • Managing a negotiation
    • Cultural and gender issues in mediation
    • Dealing with strong emotions
    • Breaking impasse
    • De-escalating anger
    • Drafting agreements that work

Professional benefits include:

    • Gaining recognition to enhance your credibility and professional standing with the people that you serve
    • Investing in your career and demonstrating your professional experience and skills
    • Showing commitment and dedication to the profession
    • Distinguishing yourself by joining a committed community of professionals


Your Trainer

Donald_Proby_TrainerDONALD PROBY
Donald is a social justice advocate and circle keeper. He has been a mediator and trainer for over 20 years with a long history working in the areas of city/county government, social services, public health education, and holistic health. Donald works with multiple Bay Area organizations for the advancement of peace and community building. He views public service as an important element of individual wellness and community development.  As a dedicated mediation and diversity/inclusion trainer, he is currently a doctoral student in the field of educational leadership and avidly works to support restorative and eco-justice related causes.


MCLE:  This course is approved by the State Bar of California for 30 MCLE credits including 2 credits for the Recognition and Elimination of Bias in the Legal Profession and Society (provider #9323). $75 processing fee required.

You can pay online here:   Click for CEC payment.

Payments, Cancellations & Refunds

Registration Fees

      • Academic Rate*: $480
      • CB Members: Early registration $720 / Late registration, $770
      • Public: Early registration, $795 / Late registration, $845

*For more information about our academic rate for currently enrolled undergraduate and graduate students, contact Karen Lipney, ADR Programs Director, (415) 920-3820 x109, or email her at  Please include her name in the subject line.

Full payment is required to complete your registration. When your payment is received, you will be sent confirmation by email of your reservation along with additional registration and training information.

Fillable Registration & Payment
Pay by credit card
by completing the fillable registration form and emailing it to with “Basics Registration” in subject line.  Pay by check or purchase order by mailing to address included on form.  (All information is secured and confidential.)  Download fillable form here: 2018 Basics of Mediation Registration Form 

Stretch Payments

You can make three easy installment payments by prior arrangement with Karen H.  Lipney, ADR Programs Director, (415) 920-3820 x109, or email her at  Please include her name in the subject line.

Cancellation & Refund Policy
Though it rarely happens, Community Boards reserves the right to cancel a training. Should we cancel, registrants will receive a full refund. We also reserve the right to substitute trainers or presenters. All other cancellations will be treated pursuant to the Refunds and Transfer Fees policy described below.
Refunds & Transfer Fees

Once registered, if you cancel 5 or fewer business days before the training start date, there is a $150 cancellation fee. $100 of the cancellation fee will be waived one time if registration is applied to a future training that begins within twelve months of the training start date.


Community Boards primarily awards scholarships to individuals residing and nonprofit organizations based in San Francisco.  The primary goal of our scholarship program is to maintain and expand the diversity of our citywide pool of volunteer Community Mediators.

We review applications individually, evaluating each based on our own current demographic and program needs.  Application questions reflect these needs. All information remains confidential.   Awardees may be requested to provide additional program, outreach and/or public education assistance.  All scholarships are awarded at the sole discretion of Community Boards.

DEADLINE:  Applications must be submitted no later than four weeks prior to training date.  Complete the fillable scholarship form and email it to Karen Lipney at  Please include her name in the subject line.

2017 Scholarship Application Deadlines:

      • Winter: Jan 5, 6:00 pm PST
      • Summer: May 4, 6:00 pm PST
      • Fall:  Sep 7, 6:00 pm PST

Download application here: Fillable Basics Scholarship Application Form.


If you have any questions or need additional information, please contact Karen H. Lipney, ADR Programs Director, (415) 920-3820 x109, or email her at  Please include her name in the subject line.

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