Become a Mediator

Training Overview | Lead Trainer | Payments, Cancellations & Refunds | MCLE | Scholarships | Questions?

“I want to express the extent of the impact your training has had on me. I am truly looking at my personal and professional life in completely different ways thanks to this training. I am forever grateful for that.”   Danielle K, 2017 Basics Graduate

Here’s what others have said about their training experiences: Participant Testimonials

Summer 2018 Registration

June 2-3 & 9-10 | 9:30 am – 6:00 pm
CB Member: Early Bird – $720 | Late: After May 4, 6pm PST – $770
Public: Early Bird – $795 | Late: After May 4, 6pm PST – $845

Summer 2018 Registration Become a CB Member

Fall 2018 Registration

October 6-7 & 13-14 | 9:30 am – 6:00 pm
CB Member: Early Bird – $720 | Late: After September 7, 6pm PST – $770
Public: Early Bird – $795 | Late: After September 7, 6pm PST – $845

Fall 2018 Registration Become a CB Member

Winter 2019 Registration

To be announced | 9:30 am – 6:00 pm
CB Member: Early Bird – $720 | Late: After TBA, 6pm PST – $770
Public: Early Bird – $795 | Late: After TBA, 6pm PST – $845

Training Overview

Basics group shotCommunity Boards’ nationally recognized The Basics of Mediation introduces core conflict resolution skills in a training designed for managers, human resource professionals, attorneys, ombuds, social workers, community organizers, and others interested in learning conflict resolution and mediation skills.

The Basics of Mediation has set the “gold standard” for Northern California’s mediation trainings: comprehensive, practical. and affordable.

Basics is also a prerequisite for those interested in joining the volunteer Community Mediator pool for our Neighborhood Mediation Program.

Basics_2014_Small_Group_ThumbBasics is a 40-hour training held over two consecutive weekends, plus additional learning modules that will be assigned.

Basics meets the minimum requirements for almost all California court mediation programs.  Upon completion, participants receive certificates of completion.

Participants gain the knowledge, techniques and skills needed to handle a broad range of disputes. Basics training topics include:

    • Effective communication and active listening skills
    • Balancing power
    • Managing a negotiation
    • Cultural and gender issues in mediation
    • Dealing with strong emotions
    • Breaking impasse
    • De-escalating anger
    • Drafting agreements that work

Basics provides these additional professional benefits:Basics_Mediation_Small_Group_1

    • Gaining recognition to enhance your credibility and professional standing with the people that you serve
    • Investing in your career and demonstrating your professional experience and skills
    • Showing commitment and dedication to the profession
    • Distinguishing yourself by joining a committed community of professionals


Your Trainer

Donald, currently a doctoral scholar in educational leadership with an emphasis on cross cultural conflict transformation, has been a mediator, restorative justice practitioner, and conflict resolution trainer for over 35 years. He has worked in government, social services, nonprofit leadership, and public and holistic health arenas.

Donald also works with multiple Bay Area organizations to advance peace and community building. Donald has been co-leading our Basics of Mediation training since 2011. His approach to adult education involves holding space where learners are encouraged to engage with their natural curiosity, explore, experiment, and master the content through transformative embodied experiences. Donald works to create an environment where risk taking is encouraged and the collective experience is engaging.


MCLE:  This course is approved by the State Bar of California for 30 MCLE credits including 2 credits for the Recognition and Elimination of Bias in the Legal Profession and Society (provider #9323). $75 processing fee required.

You can pay online here:   Click for CEC payment.

Payments, Cancellations & Refunds

Registration Fees

      • Academic Rate*: $480
      • CB Members: Early registration $720 / Late registration, $770
      • Public: Early registration, $795 / Late registration, $845

*For more information about our academic rate for currently enrolled undergraduate and graduate students, contact Karen Lipney, ADR Programs Director, (415) 920-3820 x109, or email her at  Please include her name in the subject line.

Full payment is required to complete your registration. When your payment is received, you will be sent confirmation by email of your reservation along with additional registration and training information.

Fillable Registration & Payment
Pay by credit card
by completing the fillable registration form and emailing it to with “Basics Registration” in subject line.  Pay by check or purchase order by mailing to address included on form.  (All information is secured and confidential.)  Download fillable form here: 2018 Basics of Mediation Registration Form 

Stretch Payments

You can make three easy installment payments by prior arrangement with Karen H.  Lipney, ADR Programs Director, (415) 920-3820 x109, or email her at  Please include her name in the subject line.

Cancellation & Refund Policy
Though it rarely happens, Community Boards reserves the right to cancel a training. Should we cancel, registrants will receive a full refund. We also reserve the right to substitute trainers or presenters. All other cancellations will be treated pursuant to our  Refunds and Transfer Fees policy.

Once registered, if you cancel 5 or fewer business days before the training start date, there is a $150 cancellation fee. $100 of the cancellation fee will be waived one time if registration is applied to a future training that begins within twelve months of the training start date.


Community Boards primarily awards scholarships to individuals residing and nonprofit organizations based in San Francisco.  The primary goal of our scholarship program is to maintain and expand the diversity of our citywide pool of volunteer Community Mediators.

We review applications individually, evaluating each based on our own current demographic and program needs.  Application questions reflect these needs. All information remains confidential.   Awardees may be requested to provide additional program, outreach and/or public education assistance.  All scholarships are awarded at the sole discretion of Community Boards.

DEADLINE:  Applications must be submitted no later than four weeks prior to training date.  Complete the fillable scholarship form and email it to Karen Lipney at  Please include her name in the subject line.

2018 Scholarship Application Deadlines:

      • Winter: Jan 5, 6:00 pm PST
      • Summer: May 4, 6:00 pm PST
      • Fall:  Sep 7, 6:00 pm PST

Download application here: Fillable Basics Scholarship Application Form.


If you have any questions or need additional information, please contact Karen H. Lipney, ADR Programs Director, (415) 920-3820 x109, or email her at  Please include her name in the subject line.

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