Training Overview | Lead Trainers | Payments, Cancellations & Refunds | Scholarships | Continuing Education Credits | Questions?
“”Today was my first mediation and it was a wonderful experience in every way, shape and form. When the participants thanked me, I shared with them how honored I felt that they had allowed me to share in their process. It truly is a special moment when you witness the transformation.” Michael H., 2016 Basics Graduate
Here’s what others have said about their training experiences: Participant Testimonials
2017 Basics of Mediation Training Dates
WINTER: February 4-5 & 11-12 | 9:30 am – 6:00 pm
SUMMER: June 24 | 9:30 am – 12 pm and July 15-16 & 22-23 | 9:30 am – 6:00 pm
FALL: October 14-15 & 21-22 | 9:30 am – 6:00 pm
Summer 2017 Registration
June 24 | 9:30 am – 12 pm and July 15-16 & 22-23 | 9:30 am – 6:00 pm
If you can’t make it on the 24th, don’t worry, enrollment is still open.
CB Member: Early Bird – $720 | Late: After Jul 3, 6 pm PST – $770
Public: Early Bird – $795 | Late: After Jul 3, 6 pm PST – $845
Fall 2017 Registration
October 14-15 & 21-22 | 9:30 am – 6:00 pm
CB Member: Early Bird – $720 | Late: After Oct 2, 6:00 pm PST – $770
Public: Early Bird – $795 | Late: After Oct 2, 6:00 pm PST – $845
Community Boards’ nationally recognized The Basics of Mediation introduces core conflict resolution skills in a training designed for managers, human resource professionals, attorneys, ombudsmen, social workers, community mediators and others who intervene in disputes as part of their work.
Basics is a 40-hour training, this summer taking place on June 24, 9:30 am to 12 p.m. and over two consecutive weekends in July: July 15-16 & 22-23, 9:30 am to 6:30 pm. There are also two additional 2-hour learning modules that will be assigned.
Participants gain the knowledge, techniques and skills needed to handle a broad range of disputes. This training is required for those wishing to become volunteer Community Mediators for our Neighborhood Mediation Program. While California has no statewide certification process for mediators, Basics meets the minimum requirements for almost all California court mediation programs. Upon completion, participants receive certificates of completion.
Basics training topics include:
- Effective communication and active listening skills
- Stages of mediated problem solving
- Balancing power
- Managing a negotiation
- Cultural and gender issues in mediation
- Dealing with strong emotions
- Breaking impasse
- De-escalating anger
- Drafting agreements that work
Siobhan Cassidy: Siobhan is passionate about conflict resolution and believes the intention to connect across difference is the foundation on which all relationships are built. She works as a mediator, trainer, and educator and is the Program Coordinator for San Francisco Zen Center. Siobhan lived at Zen Center from 2000-2008, studying Zen Buddhism. In addition, Siobhan volunteers as a mediator for Community Boards and SEEDS Community Resolution Center in Berkeley.
Donald Proby: Donald is a social justice advocate and circle keeper. He has been a mediator and trainer for over 20 years with a long history working in the areas of city/county government, social services, public health education, and holistic health. Donald works with multiple Bay Area organizations for the advancement of peace and community building. He views public service as an important element of individual wellness and community development. As a dedicated mediation and diversity/inclusion trainer, he is currently a doctoral student in the field of educational leadership and avidly works to support restorative and eco-justice related causes.
MCLE: This course is approved by the State Bar of California for 30 MCLE credits including 2 credits for the recognition and elimination of bias in the legal profession and society (provider #9323). $75 processing fee required.
You can pay online here: Click for CEC payment.
- Academic Rate*: $480
- CB Members: Early registration $720 / Late registration, $770
- Public: Early registration, $795 / Late registration, $845
*For more information about our academic rate for currently enrolled undergraduate and graduate students, contact Karen Lipney, ADR Programs Director, (415) 920-3820 x109, or email her at Learn_More@communityboards.org. Please include her name in the subject line.
Full payment is required to complete your registration. When your payment is received, you will be sent confirmation by email of your reservation along with additional registration and training information.
Fillable Registration & Payment
Pay by credit card by completing the fillable registration form and emailing it to Learn_More@communityboards.org with “Basics Registration” in subject line. Pay by check or purchase order by mailing to address included on form. (All information is secured and confidential.) Download fillable form here: 2017 Basics Fillable Registration Form.
You can make three easy installment payments by prior arrangement with Karen Lipney, ADR Programs Director, (415) 920-3820 x109, or email her at Learn_More@communityboards.org. Please include her name in the subject line.
Cancellation & Refund Policy
Though it rarely happens, Community Boards reserves the right to cancel a training. Should we cancel, registrants will receive a full refund. We also reserve the right to substitute trainers or presenters. All other cancellations will be treated pursuant to the Refunds and Transfer Fees policy described below.
Refunds & Transfer Fees
Once registered, if you cancel 5 or fewer business days before the training start date, there is a $150 cancellation fee. $100 of the cancellation fee will be waived one time if registration is applied to a future training that begins within twelve months of the training start date.
Community Boards primarily awards scholarships to individuals residing and nonprofit organizations based in San Francisco. The primary goal of our scholarship program is to maintain and expand the diversity of our citywide pool of volunteer Community Mediators.
We review applications individually, evaluating each based on our own current demographic and program needs. Application questions reflect these needs. All information remains confidential. Awardees may be requested to provide additional program, outreach and/or public education assistance. All scholarships are awarded at the sole discretion of Community Boards.
DEADLINE: Applications must be submitted no later than four weeks prior to training date. Complete the fillable scholarship form and email it to Karen Lipney at Learn_More@communityboards.org. Please include her name in the subject line.
2016 Scholarship Application Deadlines:
- Winter: Jan 4, 6:00 pm PST
- Summer: Jun 15, 6:00 pm PST
- Fall: Sep 15, 6:00 pm PST
Download application here: Fillable Basics Scholarship Application Form.
Location & Business Hours
Opera Plaza, 601 Van Ness Avenue, Suite 2040
San Francisco, CA 94102
Monday-Thursday | 10:00AM – 6:00PM
(415) 920-3820 | Messages after hours: (415) 920-3820 x100
General email: Learn_More@communityboards.org
If you have any questions or need additional information, please contact Karen Lipney, ADR Programs Director, (415) 920-3820 x109, or email her at Learn_More@communityboards.org. Please include her name in the subject line.
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