Mediation is a process in which trained, impartial persons (called “neutrals”) help the disputing parties understand each other’s concerns, identify possible solutions and reach a mutual agreement. For our mediations, Community Boards provides a panel of three mediators.
Mediation is different from counseling, therapy or advocacy. The mediator does not take sides or push for any one solution. Mediators maintain a neutral role. A mediator has no decision-making authority. Unlike a judge or an arbitrator, a mediator does not decide what is right or wrong or make suggestions about ways to resolve a problem.
At Community Boards, mediation is based on the voluntary cooperation and good faith participation of all parties. All parties must be willing to participate.
Mediation is confidential, and at Community Boards all information shared during a mediation is protected by the California Evidence Code.
Mediation focuses on the future, not the past, and what will resolve the conflict. Mediation does not replace the need for legal advice or counseling if your “rights” in a situation are the concern. Mediation, however, can be a cost-effective alternative to hiring a lawyer or taking someone to court.