Learn Mediation Skills This Fall

“Your mediation trainers are excellent. Siobhan and Donald really know how to simplify and clarify all the different things necessary to become good at conflict resolution and mediaton. I found it so helpful to always have someone available to help me personally. I liked how each trainer had his or her own style, not just some “cookie cutter” approach to mediation. I look forward to developing MY own style. Thank you!” – Michelle N., HR director

October 14-15 & 21-22

Community Boards’ nationally recognized The Basics of Mediation introduces core conflict resolution skills in a training designed for managers, human resource professionals, attorneys, ombudsmen, social workers, community mediators and others who intervene in disputes as part of their work.

Basics is a 40-hour training, this fall taking place over two consecutive weekends on October 14-15 & 21-22, 9:30 am to 6:30 pm. There are also two additional 2-hour learning modules that will be assigned.

Participants gain the knowledge, techniques and skills needed to handle a broad range of disputes. This training is required for those wishing to become volunteer Community Mediators for our Neighborhood Mediation Program.   While California has no statewide certification process for mediators, Basics meets the minimum requirements for almost all California court mediation programs.  Upon completion, participants receive certificates of completion.

The Basics of Mediation training topics include:

  • Effective communication and active listening skills
  • Stages of mediated problem solving
  • Balancing power
  • Managing a negotiation
  • Cultural and gender issues in mediation
  • Dealing with strong emotions
  • Breaking impasse
  • De-escalating anger
  • Drafting agreements that work

Fall 2017 Registration

October 14-15 & 21-22 | 9:30am – 6:00pm
CB Member: Early Bird – $720 | Late: After October 2, 6 pm PST – $770
Public: Early Bird – $795 | Late: After October 2 , 6 pm PST – $845

Fall 2017 Registration Become a CB Member

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