Learn Mediation Skills This Summer

“Your mediation trainers are excellent. Siobhan and Donald really know how to simplify and clarify all the different things necessary to become good at conflict resolution and mediaton. I found it so helpful to always have someone available to help me personally. I liked how each trainer had his or her own style, not just some “cookie cutter” approach to mediation. I look forward to developing MY own style.  Thank you!”


Community Boards’ nationally recognized The Basics of Mediation introduces core conflict resolution skills in a training designed for managers, human resource professionals, attorneys, ombudsmen, social workers, community mediators and others who intervene in disputes as part of their work.

Basics is a 40-hour training, this summer taking place on June 24, 9:30 am to 12 p.m. and over two consecutive weekends in July, July 15-16 & 22-23, 9:30 am to 6:30 pm. There are also two additional 2-hour learning modules that will be assigned.

Participants gain the knowledge, techniques and skills needed to handle a broad range of disputes. This training is required for those wishing to become volunteer Community Mediators for our Neighborhood Mediation Program.   While California has no statewide certification process for mediators, Basics meets the minimum requirements for almost all California court mediation programs.  Upon completion, participants receive certificates of completion.

The Basics of Mediation training topics include:

  • Effective communication and active listening skills
  • Stages of mediated problem solving
  • Balancing power
  • Managing a negotiation
  • Cultural and gender issues in mediation
  • Dealing with strong emotions
  • Breaking impasse
  • De-escalating anger
  • Drafting agreements that work

Summer 2017 Registration

June 24 | 9:30 am – 12 pm and July 15-16 & 22-23 | 9:30 am – 6:00 pm
If you can’t make it on the 24th, don’t worry, enrollment is still open.
CB Member: Early Bird – $720 | Late: After Jul 3, 6 pm PST – $770
Public: Early Bird – $795 | Late: After Jul 3, 6 pm PST – $845

Summer 2017 Registration Become a CB Member

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